Frequently Asked Questions

Do you clean and sanitize your inflatables?
Yes, all of our units are opened back up, cleaned and sanitized after each use. Spot cleaning might be needed on site.
Are you licensed and insured?
Yes, we are licensed and insured. If your venue requires a Certificate of Insurance one can be provided for an additional $50 fee.
Are rentals hourly or for 24 hours?
Neither. Residential deliveries are left overnight (in a secure area) and 24 hours is not guaranteed. For events - we rent for the duration of your event.
Do you set up the tables and chairs for us?
Table and chair rentals do NOT include set up. We ask that after your rental you kindly stack all tables and chairs together to allow for easier and faster pickup. An additional $2 per table/chair is assessed if setup is required.
Are attendants provided?
No. 2gether We Bounce does not provide attendants at this time.
What is your cancelation policy?
Customers agree to provide us at least 48 hours' notice in case of a cancelation. Failure to notify us will forfeit your deposit. If customer fails to contact 2gether We Bounce and cancels on-site, 70% of the total booking value will be charged as a same day cancelation fee.
Do you set up at parks?
Yes, we set up at most parks excluding those for the City of Tempe.